Refund policy

At SMG Records, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase, including size, color, shipping information, and product details.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at smgjojo40@gmail.com with your order number and clear photos of the issue. We will review the situation and determine the best resolution.

SMG Records is not responsible for incorrect shipping addresses entered at checkout, lost or stolen packages after delivery confirmation, or delays caused by the shipping carrier.

By purchasing from SMG Records, you agree to this policy.